Flashcards · 0417 · Topic 10

Communication flashcards

8 cards on Topic 10, subtopics 10.1 to 10.2. Pick a subtopic or study them all.

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Cc vs Bcc: Cc (carbon copy) recipients can be seen by everyone who gets the email. Bcc (blind carbon copy) recipients are hidden from the other recipients.
When should Bcc be used?: When emailing a large group, such as all parents, so that their email addresses are not revealed to each other.
What is netiquette? Give two rules for email: The accepted rules of polite behaviour online. E.g. use a clear subject line, be polite and brief, do not write in capitals (it looks like shouting), check spelling, do not copy people in unnecessarily.
What is spam, and how can you reduce it?: Unsolicited junk email sent in bulk. Reduce it with a spam filter, by not publishing your address on websites, not replying to spam and giving your address only to trusted sites.

Internet vs World Wide Web: The internet is the worldwide network of networks. The World Wide Web is the collection of web pages accessed through it using a web browser.
How do you make a web search more effective?: Use specific keywords, quotation marks for an exact phrase, AND, OR and NOT, and advanced options such as date or file type. Look beyond the first results and refine the search.
What does AND do in a search, and what does OR do?: AND narrows a search: both terms must appear. OR widens it: either term may appear. NOT excludes a term.
How can you judge whether a website is reliable?: Check who wrote it and their expertise, when it was published or updated, whether it is biased or selling something, and whether other reliable sources agree. A domain ending is a hint, not proof.